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PHALANX SECURE SOLUTIONS LEVERAGES PURPOSE BUILT TECHNOLOGY AND EXPERTISE TO THWART A MULTIMILLION DOLLAR INSIDER DATA THEFT AT A MAJOR HOSPITATILITY CORPORATION
A major hospitality corporation was concerned that leakage of critical client information was occurring. Corporate leadership suspected that they were losing key clients due to internal data theft activity, but were unable to identify or prove that this theft was occurring. The leadership team contracted Phalanx Secure Solutions to develop a strategy and execution plan to confirm the theft, understand the process by which it was occurring, and implement network and policy changes to prevent future occurrences.
In order to resolve the issue, Phalanx Secure first had to confirm that the data theft was indeed occurring, and by what means. This needed to be done in a professional manner without creating a distraction to the daily operations. Monitoring solutions and practices that would not draw attention to the ongoing investigation were employed. Once the data theft activity was confirmed, Phalanx Secure then set out to specifically identify the employees that were involved.
Phalanx Secure Solutions utilized a combination of tools to monitor network activity and data movement throughout the network. These tools, coupled with on-site professional services, allowed Phalanx Secure's analysts to methodically assess activity, and identify different employees that were involved.
Phalanx Secure was able to determine that well orchestrated, large scale, client data theft effort was being perpetrated by several employees. Employees were stealing client data and seeing it to competitor organizations, resulting in loss of client revenue and unwanted solicitations. Phalanx Secure was able to definitively identify the specific employees involved and provide forensic details that exposed the effort and implicated all those involved. The company opted to press charges, brining in law enforcement specialists and using Phalanx Secure's data as evidence to prosecute. The client estimated that Phalanx Secure's efforts saved several million dollars in future lost revenue.
*Phalanx Secure never discloses the identities or specifics of the clients it serves.